UNIMERCE Support

How can we help?

Choose the task that matches what you need. Each option gives you the correct next step without making you search through the marketplace.

Simple next steps

Pick one support path

Each panel is intentionally short. Follow the three steps first, then use the bottom-left action links.

Account access

Start with email verification, then reset your password, then request authenticator assistance only when you no longer have recovery codes.

Registration and review

UNIMERCE separates email verification, administrator approval, profile setup, and membership access so the next step is always clear.

Open the verification message sent to your email address.
Select the verification link in that message.
For reviewed roles, wait for the administrator decision email before signing in.

Create Account Resend Verification Email

Shopping support

Review the product page, cart, shipping information, and checkout message before contacting support.

Open the product or collection you were browsing.
Review your cart and confirm shipping information.
Send support the exact checkout message if payment or shipping does not continue.

Browse Products Review Cart Contact Support

Seller setup

Register as a merchant, verify email, wait for administrator approval when required, then complete store, payment, shipping, and policy setup.

Register using the merchant account type.
Verify email and wait for administrator approval when the current mode requires review.
Complete the guided merchant setup before publishing purchasable listings.

Merchant Registration Merchant Sign In

Marketplace roles

Use the dashboard connected to your approved marketplace role. Your account may contain more than one role, but each role has its own workflow.

Merchant Buying Agent Sponsor Sales Agent

Personal assistance

Send one clear message. Include the email address used for your account and the exact screen message. Never send your password or authenticator code.

Contact UNIMERCE Support